Your AI agent or ChatGPT
Compare ChatGPT with an AI agent we set up and maintain for one internal task. Review the work, access, and support your team needs.
Both can do work with AI. The choice is who owns the setup, where the job runs, and who keeps it working inside your business.
Read the agent vs chatbot guide with a shop closeout example.
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Your team chooses and configures the workflow.
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Capabilities depend on the product, plan, and connections.
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Your team owns testing and ongoing operation.
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One internal job is scoped with your team.
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Puestario installs and tests that agreed job.
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Puestario maintains it under the service scope.
ChatGPT can also use tools and perform work. This comparison is about who configures, tests, and maintains the workflow.
| Question | ChatGPT | Your AI agent |
|---|---|---|
| Who does the work | ChatGPT can do work with tools and agents. Your team chooses the workflow and owns its setup and day-to-day use. | We teach the agent your approved method, connect agreed software, and maintain one internal task. Your people review the result. |
| Where it runs | Cloud tools and a desktop app, depending on the workflow. There is no Puestario-managed machine installed in your office. | On a dedicated machine in your Doral or Miami office. Start with one agreed task and define any additional work together. |
| Connects to your systems | Connected apps and tool access are available. Your team configures the context, access, approvals, and workflow. | Through approved accounts for the agreed task. We configure and maintain access; each teammate receives only the information their role permits. |
| Time to live | You can begin with the product. A reliable recurring job still needs its sources, permissions, and acceptance criteria configured. | Before setup: a call, a review of your task, and a signed plan (Job Card). After installation, we check the written test with your team. |
| What happens when it fails | Your team reviews the work and handles workflow problems. Compare vendor support and controls with the operational responsibility you need. | If the agent misses the written test or a connection breaks, we review the results with your team, document the gap, and plan the correction within the signed scope. Covered setup faults are handled through the included support. |
Product capabilities: OpenAI workspace agents and ChatGPT Work. The comparison concerns the operating model, not whether ChatGPT can take actions.
The case for ChatGPT
- Your team wants flexible research, documents, analysis, and workflows across many kinds of work.
- You have someone who can configure tools, govern access, and own the recurring workflow.
When a managed agent fits
- You want help with one repeatable internal task, with Puestario responsible for setup and maintenance.
- You want the scope, review criteria, responsibilities, and support terms agreed in writing before installation.
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