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Start with what your team needs help with. These answers explain reports, routine work, guidance for new employees, permissions, and what one agreed task includes.

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Your agent & the process

What does Zero Data Retention mean here?

For eligible API use, OpenAI excludes customer content from its abuse-monitoring logs. Some features and exceptions have separate retention rules. ZDR does not erase records in your business apps, your agent’s saved files or agreed backups.

What does the OpenAI BAA cover?

We have an executed BAA with OpenAI for covered API services. A healthcare workflow also requires review of our service, the agreements with your organization, the enabled features and every system handling protected health information. We confirm those requirements before accepting that data.

Has Puestario been accepted into the NVIDIA Inception program?

Our application was approved. Membership gives us access to developer resources and technical training as we continue building AI agents for small businesses. Acceptance confirms our membership in the program. It does not certify individual deployments or business results, or imply NVIDIA endorsement of Puestario.

Does the free agent include your OpenAI arrangements?

The free kit uses the accounts you configure. It does not automatically inherit Puestario’s OpenAI BAA or ZDR arrangements. Your chosen providers’ terms and settings apply.

What happens when information is missing or work is wrong?

The agreed checks should flag missing, stale, or unavailable records instead of guessing. Your team reviews uncertain results and handles exceptions; we investigate setup issues within the support terms. A green system-status signal does not prove that a business result is correct.

How can it help a new employee get started?

We can assess guidance as a separately agreed task. After setup and authorized access, a new teammate could find approved steps, examples, and answers without waiting for repeated explanations. It does not include company-wide onboarding by default, replace human training, or promise instant expertise.

How do you teach it our way?

Your experienced teammates show us approved steps, examples, known exceptions, and review requirements. We document the method, connect only the agreed sources, and test sample results with your team. It does not learn automatically from everything or from secret recordings.

How could it save reporting time?

The agent can prepare an agreed report from records your team already maintains, showing what is done, waiting, or missing. Your team reviews it instead of gathering each piece again. Savings depend on the task and record quality; we do not promise a fixed result.

What does Puestario do?

We consult, design, build, and maintain operational AI agents customized for your business. We choose the tools, connect your systems, document your processes as skills, and support the work with your team.

What does the agent do?

It prepares one agreed internal task using your approved records and instructions: a report, a stock check, a missing-document list, or a handoff. We teach it your method, connect the agreed software, and maintain it. Your people review results and handle exceptions.

Is Puestario an AI agency?

We build and maintain AI agents for business owners and office teams. We start with one agreed internal task, using your approved method and software. Broader AI planning and team training are separately scoped services.

Who is Puestario for?

Business owners and office teams in Doral, Miami, and our Miami-Dade service area. Freight, wholesale, tire shops, and accounting are examples. We assess the repeated task, the available records, and the permissions before agreeing on the work.

What does one job mean?

One internal task with a clear start, a clear finish, and a written test. Examples include shipment exception lists, stock checks, shop close-out lists, and missing-document checklists. The Job Card names the job before install.

Does the agent talk to my customers?

The standard offer covers internal work. The agent prepares information and drafts for your team to review. Your people handle customer communication and business decisions.

What is the Job Card?

The one page document signed before install. It names the job, where the machine goes, the written pass condition, the fail condition, the install date, and the review date. A free PDF template is on this site with no email required.

What is the written test?

A written condition on the Job Card that says what done looks like for the one job. Both sides sign it before install. After installation, we check the result against it together.

What happens if the test fails?

We review the agreed results with your team, document any gaps, and plan corrections within the signed scope. Covered setup faults are handled through the included support.

When is the written test checked?

On the review date written on the Job Card, after installation. Both sides agree on that date before signing.

What is included in the first task?

We define the consulting, process design, building, installation, testing, onboarding, and support for your first task together. Each additional task has its own agreed scope.

Can we add another workflow?

We assess each new task, connection, or substantial change with your team and agree on its scope before work begins.

Can I see it working before getting started?

Sign up for a call to discuss your task and see our working setup. Together we define the process, the systems it needs, and how your team will review the result.

Where does Puestario install?

At your business in Doral, Miami, or our other service areas in Miami-Dade County. Puestario is based in Doral, Florida.

What is on the machine?

One AI agent built for your one job, and what Puestario needs to run it and check it. It is a dedicated machine for your company, not shared with anyone else.

Do we need new software or a tech team?

Start with the software and methods you already use. You show us the task and review examples; we handle setup and maintenance. We assess each connection and confirm the provider services and permissions before installation. You do not need to write code.

What if the job changes after install?

We assess each new task, connection, or substantial change with your team and agree on its scope before work begins.

Can one agent do more than one job?

Start with one agreed process. We assess additional tasks with your team. Another machine is only needed when the architecture or access boundaries require it.

Where does my data live?

Source records remain in your systems. The workflow may create working files, logs, and backups, and approved information may be processed by cloud providers. We agree on access and data handling before installation.

Does the agent replace someone?

We help your people spend less time checking, copying, searching, and repeating explanations. The agent prepares the agreed work. People still train new colleagues, review results, make decisions, handle exceptions, and own customer relationships.

Why the name Puestario?

It comes from puesto, a seat or a post.

Do you work outside logistics?

Yes. We help business owners and office teams with suitable internal tasks. The four business examples are starting points, not eligibility requirements. Tell us what your team keeps preparing, checking, chasing, or explaining.

How do I get in touch?

Call (305) 587-7511, email info@puestario.com, or use the callback form on any page. Tell us the job or consulting work you want to discuss. Hablamos español.

What does managed agent service include?

We provide consulting, planned refinements, monitoring, maintenance, backup checks, and support during business hours within your agreed scope. New projects need your approval before work begins.

Does Puestario work in Spanish?

Yes. Puestario works in English and Spanish. Tell us your team’s preferred language when you call (305) 587-7511, email info@puestario.com, or request a callback. Hablamos español.

Which areas of Miami-Dade do you serve?

Doral, Miami, Medley, Hialeah, Miami Springs, Sweetwater, Miami Lakes, Coral Gables, Hialeah Gardens, Fontainebleau, and Kendall. Puestario is based in Doral, Florida.

What are your business hours?

Monday to Friday, 9 AM to 6 PM Eastern. Call (305) 587-7511 or email info@puestario.com. Hablamos español.

How can you help us plan AI for our team?

We plan the work around your team's needs, from one operational process to broader planning or training. Sign up for a call to discuss your goals and agree on the next step.

What can we discuss on the first call?

We plan the work around your team's needs, from one operational process to broader planning or training. Sign up for a call to discuss your goals and agree on the next step.

What can the agent not do?

It cannot contact customers or move money. It works on the agreed internal job with the access your company approves. Your people keep judgment, customer relationships, and the decision to change the job or its permissions.

Do I approve the test before installation?

Yes. Both sides agree on the written scope and review criteria before installation. We review results together, record gaps, and plan corrections within the signed scope.

Can you help a business outside the four listed industries?

Yes, we can assess the job. Freight and logistics, tire wholesalers, tire shops, and accounting firms are entry points. We start with a defined internal task, an owner, usable inputs, and a result we can test.

Who can see which information?

We agree on permitted users and sources for each task. New employees get only the guidance and records their role allows. Messaging the agent does not grant access to private owner, HR, payroll, or customer files. Shared help does not mean shared credentials or unrestricted access.

Does any software with a login work?

No. We assess the exact task, account permissions, supported access methods, and provider rules. A successful login alone does not establish compatibility or permission to automate. See Software connections for the assessment process.

Can an agent run scheduled reports and reminders?

Yes, within an agreed workflow. Define the time zone, sources, recipients, approval points, and what happens if a source is unavailable. Scheduled work needs monitoring and a recovery plan, just like work requested in a chat.

Support & ownership

Who owns the accounts and work?

You own your business software accounts and agreed work. Puestario manages the service’s OpenAI API account. Your scope documents access, retention, export and handover. Puestario’s API credentials do not transfer.

Who owns the machine?

Your agreed files, skills, configuration, and work remain yours. Equipment ownership, documentation, and handover responsibilities are recorded in your agreement.

What is the included follow-up adjustment period?

After the initial delivery review, we provide 30 days of close follow-up. We check results with your team and adjust the agreed process. Ongoing support follows your written scope.

Who owns the agent's files?

You do. The job configuration, the memory, and the records on the machine are yours.

Do you train owners and teams?

Yes. Puestario provides training on choosing jobs, giving clear instructions, checking results, and keeping people responsible for approvals. We agree on the training scope first. The aim is more capable people, not removing their judgment.

Can Puestario build a personal AI agent for an owner?

Yes. Sign up for a call about a business task, such as a morning brief. We can also discuss broader planning or several workflows and agree on an appropriate starting point.

Freight and logistics

Which systems does the desk use for a freight job?

We assess your tracking systems, shared folders, and operations inbox for the agreed job. Support depends on the exact account, access method, and provider rules. The scope identifies data handling and any cloud processing. The standard desk never moves money.

Does the desk answer my customers' where is it questions?

No. The desk is internal only. A rep asks where a shipment is, the desk checks your tracking systems, and it answers the rep. The rep answers the customer. It never talks to your customers.

What does the written test look like for a morning summary?

It is written on the Job Card before install. For a morning summary, it might say every open shipment appears by a set time each working day, with anything stuck flagged with a reason. We check it on the agreed review date. If it falls short, we document the gaps and plan corrections within the signed scope.

Tire wholesale

Which inventory systems can the desk read?

We check the software, account permissions, and intended task before agreeing to the connection. The Job Card names the work and test. Data handling, including working files and any cloud processing, is agreed before installation.

Does the desk contact my suppliers or the shops I sell to?

No. The desk is internal only. It reads supplier status pages and your purchasing inbox, then tells your buyer what is late. Your buyer makes the call to the supplier. It never talks to the shops you sell to. Your people stay in front of your customers.

Can one desk answer reps and chase POs?

We assess each new task, connection, or substantial change with your team and agree on its scope before work begins.

Tire shops

Does the desk work with my point of sale and supplier portals?

We assess your shop system and the exact job first. A supported report or authorized export may be enough. Access, working files, cloud processing, and permitted changes are agreed before installation.

Will it talk to customers at the counter?

No. The desk is internal only. It tells the techs and the counter what it found, and your people stay in front of the customer. It never quotes a customer and never messages one.

Can one desk close out the day and chase supplier orders?

We assess each new task, connection, or substantial change with your team and agree on its scope before work begins.

Accounting firms

Does the desk contact my clients about missing documents?

No. The desk is internal only. It tracks which documents are still missing for each engagement and tells the staff who own that engagement. Your people decide when and how to ask the client. The desk never sends anything to a client.

Where do client files and the desk's records live?

Source records remain in your systems. Approved workflows may create working files and use cloud providers. We assess data sensitivity and access before accepting the job; not every accounting record fits the standard service. You own the agreed agent files.

Can one desk track documents, the close, and deadlines?

We assess each new task, connection, or substantial change with your team and agree on its scope before work begins.

Company knowledgePuestario
Shared knowledge. Different access.
OwnerApproved owner records
Role-based permissions

Shared procedures and approved team records

Ask · Read · Edit · Approve
StaffOnly the records their job needs
Owner-only information does not become team knowledge just because both use an agent.

Permissions must be enforced in the connected systems and agent tools. A separate computer alone does not provide these boundaries.

Let’s start with a call

What takes too much
of your team's time?

Sign up for a call to discuss your business, see our working setup, and choose a useful next step.

Tell us what your team keeps preparing, checking, chasing, or explaining. Leave your details and we will call to discuss your task and arrange a time.

Installed in Doral and Miami. Start with one agreed internal task.

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